Supply Chain Panel Auditor

The Supplier Audit function have a key role in providing assurance and insight to Senior Management and the Outsourcing Forum in relation to the whole of our BTE claims supply chain, involving interactions at all levels of the ARAG and suppliers’ organisations.

The Supply Chain Panel Auditor is responsible for assessing the performance of our legal panel to ensure they deliver exceptional service to our customers in accordance with their contractual and regulatory obligations, and their costs are managed in line with agreed fees / rate cards.

This includes both on site and remote audits which may be thematic or specific firm focussed, and may be planned or reactive.

• Good attention to detail, in particular with reference to measuring performance against contractual / regulatory requirements.
• Ability to demonstrate good understanding of outsourcing risks and controls.
• An aptitude for challenging panel firm’s performance and MI and collating and analysing resultant information.
• Strong understanding of claims and/or supplier management relating to Legal Expenses Insurance.
• Able to work at pace whilst maintaining an accurate, high quality output.
• Persistence in following audit actions through to conclusion.
• Excellent written and verbal communication skills in relation to clearly capturing and articulating audit actions.
• Ability to face and respond to challenge from suppliers.
• Excellent relationship building skills (in respect of both external firms and internal stakeholders including Product Governance, Strategic Partnerships / Account Management, and Legal).
•  An ability to maintain resilience when dealing with difficult and demanding situations, in particular firms during audit activity.

 
If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you meet all the criteria listed above.

ARAG UK has been helping businesses and individuals gain access to justice for over 40 years. It’s our founding principle to enable everybody, not just those who can afford it, to assert their legal rights.

Thousands of businesses and individuals defend or pursue legal action each year safe in the knowledge that ARAG are paying their legal bills. Our businesses include a legal expenses insurance company and a law firm with many opportunities in both areas.

We have always been aware that it’s the people that really make it happen; the quality of our people defines the quality of the company, the service we offer and the good outcomes for our customers, so we’re committed to creating a great place to work for our employees.

We believe it is an exciting time to join ARAG. You can expect an organisation that will challenge and develop you to progress your career.  

By giving you every opportunity to develop yourself professionally and personally, we also pride ourselves on having an open, inclusive and high energy culture that encourages a fun working environment and places our customers at the very heart of everything we do.

If you are keen to become part of our exciting future then we would love to hear from you. In addition to the very genuine development opportunities we provide we also offer a generous reward and benefits package.