Bedwas, Bristol

Not Specified

18 Nov 2026

Permanent

First Response - Claims

Not Specified

Home
Vacancies
Paralegal - Employment Law

About The Role

We are seeking a detail-orientated and career driven Paralegal to join our team as a Prospect Assessor. As a Prospect Assessor you will be responsible for managing a caseload of newly referred cases from Arag Legal Expense Insurers with a view to conducting thorough initial assessments to determine their prospects of success.

Whilst you will be encouraged to take early responsibility for the assessment of cases, you will work under appropriate supervision and in accordance with a 12-month training plan which aims to develop your knowledge and skills in employment law litigation. This role is ideal for an individual starting out in their legal career who has a strong interest in law and is keen to develop into a full case handler with responsibility for managing legal cases from start to finish. Key responsibilities include:

To manage a caseload of circa 25 pre-litigated and/or litigated cases on behalf of a range of personal and commercial clients with a view to assessing the prospects of success of claims and defences.

Reviewing newly referred legal claims to assess the prospect of success based upon the available instructions, evidence and relevant legal tests. Provide well drafted written assessments to customers.

Communicate clearly and professionally with clients, insurers and third parties regarding case viability, options and next steps.

Ensure the claim is handled throughout in accordance with the requirements of our client’s legal expenses insurance policy.

Delivering on team SLA’s, KPI’s, financial and performance targets to drive efficiency, performance, billing and throughput within the team.

To work in conjunction with a 12-month training plan aimed at developing knowledge and employment law litigation skills.

Identifying risks in relation to the claim brought by the client, risks to the company such as fraudulent and exaggerated claims and reporting them appropriately. Expectation of commercial awareness when taking risk based decisions.

Ensuring the work is delivered with a close eye to risk management and with a high level of client service excellence.

Able to take personal ownership of customer problems until resolved.

About You

We are looking for candidates with the following:

Excellent verbal and written communication skills especially around being able to explain legal concepts to clients in a straightforward and easily understood manner.

You should have experience in confidently communicating with a variety of external parties.

Whilst extremely rewarding, due to the nature of our clients disputes this role can occasionally be quite sensitive and challenging, and you should therefore be resilient and have a good level of confidence to manage vulnerable clients

Good knowledge and skillset in Microsoft applications including Word, Excel and Teams.

Be enthusiastic and willing to learn, and to work as part of a team. Have the ability to act on own initiative, knowing when to seek support.

You must be customer focussed in your approach to work and strive to provide a quality and efficient service to clients, including commercial insurer clients.

You must have the ability to identify risks and/or issues along with making suggestions for the appropriate mitigation of the same and to escalate them appropriately in accordance with company policy.

Have an ability to prioritise and work under pressure managing numerous commitments simultaneously.

If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you meet all the criteria listed above.

About The Company

ARAG UK helps businesses and individuals gain access to justice, and it’s our founding principle to enable everybody, not just those who can afford it, to assert their legal rights.

Thousands of businesses and individuals defend or pursue legal action each year safe in the knowledge that ARAG UK are paying their legal bills. Our businesses include a legal expenses insurance company and a law firm with many opportunities in both areas.

We have historically focussed on delivering legal services to customers solely via our Legal Expenses Insurance products, which provides a steady workload of litigated cases in areas such as;

Personal Injury
Litigation & Dispute Management
Employment
Business & Commercial

We believe these are exciting times for ARAG Law as part of the wider ARAG UK, and we are looking for likeminded individuals who share our ambition to make our high quality legal solutions accessible and affordable.

You can expect to join an organisation that will challenge and develop you to progress your career in ways that traditional law firms cannot. We are also committed to supporting continued professional development and promote both internal Training Contracts and alternative routes to qualification (SQE/CILEX).

By giving you every opportunity to develop yourself professionally and personally, we also pride ourselves on having an open, inclusive and high energy culture that encourages a fun working environment and places our customers at the very heart of everything we do.

If you are keen to become part of our exciting future then we would love to hear from you. In addition to the very genuine development opportunities we provide we also offer a generous reward and benefits package.

Apply

Other jobs like this

Similar