Distribution Assurance Officer

As the Distribution Assurance Officer you will be part of the 2LoD oversight and governance of the regulatory and business risks relating to our business partner relationships in accordance with a risk-based methodology and plan, to maintain the regulatory compliance and market reputation of ARAG UK.

Working closely with key internal stakeholders, the Distribution Assurance Officer will identify risk, evaluate impact and plan an appropriate risk assessment strategy, which may include a full on-site review of the business partner’s controls.

The Distribution Assurance Officer will evaluate findings, identify recommendations and effectively communicate output to business partners and internal stakeholders.  Working with internal stakeholders, they will ensure recommendations and actions are actively progressed and risk is managed.

The role is an important function for providing positive challenge to ensure that we are minimising risks and maximising opportunities to drive customer awareness, understanding and accessibility of our products in partnership with our BPs and in line with our regulatory responsibilities.

• Essential

  • Experience working in the financial services or legal industry, in either a compliance, audit, or QA function.
  • Evidence of auditing and feedback experience.

  • Desirable

  • Evidence of effective problem solving and decision-making skills.
  • Evidence of ability to analyse and interpret data from customer, and financial and operational data.
  • Understanding of the UK regulatory framework for financial services, in particular the FCA, including ICOBS, IDD & PROD Manual.
  • Experience of influencing and effective collaboration with functions and stakeholders outside of immediate control
  • Strong communication and relationship building skills including inspiring trust and influencing; constructively challenging points of view; communicating information in a clear and commercial manner; adapting style and content for different audiences.
  • A tenacious and effective approach to exceeding targets (both individually and through a team).
  • Evident passion for area of expertise, delivery and sharing of best practice.
  • Business acumen (including good understanding of internal and external markets and best practice) and strong commercial awareness.
  • Drives delivery when working with ambiguity and change.
 
 
If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you meet all the criteria listed above.

ARAG UK has been helping businesses and individuals gain access to justice for over 40 years. It’s our founding principle to enable everybody, not just those who can afford it, to assert their legal rights.

Thousands of businesses and individuals defend or pursue legal action each year safe in the knowledge that ARAG are paying their legal bills. Our businesses include a legal expenses insurance company and a law firm with many opportunities in both areas.

We have always been aware that it’s the people that really make it happen; the quality of our people defines the quality of the company, the service we offer and the good outcomes for our customers, so we’re committed to creating a great place to work for our employees.

We believe it is an exciting time to join ARAG. You can expect an organisation that will challenge and develop you to progress your career.  

By giving you every opportunity to develop yourself professionally and personally, we also pride ourselves on having an open, inclusive and high energy culture that encourages a fun working environment and places our customers at the very heart of everything we do.

If you are keen to become part of our exciting future then we would love to hear from you. In addition to the very genuine development opportunities we provide we also offer a generous reward and benefits package.