All Locations
Bedwas, Bristol
Careers Site Advertising End Date
10 Apr 2025
Vacancy Type
Fixed Term Contract
First Response - Claims

About The Role

These are exciting times at ARAG Law as we are going through a period of positive change and sustained growth across our friendly and high-performing Employment Law department. 

The department deal with all aspects of employment law, from advising an employee on pursuing an unfair dismissal claim, or a claim for unpaid wages, to defending claims of whistleblowing and discrimination on behalf of respondents. As well as acting for employees and employers during the litigation process, they also provide advisory HR services such as drafting contracts & policies or guiding and supporting businesses through the complexity of employment law requirements.

We are now looking for an Employment Paralegal, on a 12-month fixed-term contract. This is an interesting and varied role, where you’ll gain valuable experience by managing your own caseload and resolving disputes, on behalf of both Claimants and Respondents, delivering a high level of client service excellence.  

You’ll negotiate claims to a successful outcome, through the most efficient and economic means, and identify (and report on) any risks related to the claim and the company. You’ll also help to drive a culture of effective and efficient case handling, take personal ownership of customer problems until resolution, work to support the delivery of SLA’s, KPI’s financial & performance targets, and share knowledge and best practice with your wider team.

No two days are ever the same, and you can look forward to working within a highly skilled team who boast a wealth of experience, unrivalled support and opportunities to grow and develop, which are actively encouraged.

Whilst this is a full-time, hybrid fixed-term contract, we want to promote inclusivity and support our employees to achieve a work-life balance that suits them, so we’re happy to discuss flexible working options.

About You

We’re keen to hear from candidates with experience working within a legal environment, at either a Paralegal or Associate level (specific Employment experience is preferred, but not essential).

You’ll have some previous experience running your own caseload, with the ability to communicate clearly and effectively, whilst demonstrating resilience and exceptional client care skills.  You’ll also have a high level of understanding of procedural matters within the litigation area, including all aspects of protocols and civil procedure.

Other key requirements include:

  • Articulate, confident with client care and the ability to embrace a changing environment.
  • Enthusiastic and willing to learn, and to work as part of a team.
  • Ability to act on your own initiative and knowing when to seek assistance.
  • Customer focussed in your approach and strives to provide a quality, efficient service to clients.
  • Able to prioritise and work under pressure, managing numerous commitments simultaneously.
  • Experience of working in an SRA regulated environment (desirable).

If you are keen to become part of our exciting future, then we would love to hear from you!

Additional information:

As a team we are passionate and enthusiastic about what we do. Our people are encouraged to think independently and to take ownership of their work, and we are looking for likeminded individuals who share our ambition to make our high-quality legal solutions accessible and affordable.

Our staff are at the heart of everything we do, and we encourage our people to work flexibly and achieve a work-life balance that works for them. We can offer you generous remuneration and an attractive benefits package that includes:

  • 25 days holiday with the option to buy up to a further 5 days
  • Company pension scheme with the option to increase contributions
  • Group Income Protection for all employees
  • Group Legal Protection for all employees
  • A choice of either European Motor Assistance or Home Emergency Assistance
  • Inclusion in our Health Cash plan
  • Access to our employee discounts hub offering exclusive discounts across thousands of retail partners, including discounted gym memberships at over 3,000 gyms across the UK.
  • Option to join our Sports & Social Club, who organise discounted events such as theatre visits and shopping trips.

If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you meet all the criteria listed above.

About The Company

ARAG UK has been helping businesses and individuals gain access to justice for over 40 years. It’s our founding principle to enable everybody, not just those who can afford it, to assert their legal rights.

Thousands of businesses and individuals defend or pursue legal action each year safe in the knowledge that ARAG UK are paying their legal bills. Our businesses include a legal expenses insurance company and a law firm with many opportunities in both areas.

We have historically focussed on delivering legal services to customers solely via our Legal Expenses Insurance products, which provides a steady workload of litigated cases in areas such as;

  • Personal Injury
  • Litigation & Dispute Management
  • Employment
  • Business & Commercial

We believe these are exciting times for ARAG Law as part of the wider ARAG UK, and we are looking for likeminded individuals who share our ambition to make our high quality legal solutions accessible and affordable.

You can expect to join an organisation that will challenge and develop you to progress your career in ways that traditional law firms cannot. We are also committed to supporting continued professional development and promote both internal Training Contracts and alternative routes to qualification (SQE / CILEX).

By giving you every opportunity to develop yourself professionally and personally, we also pride ourselves on having an open, inclusive and high energy culture that encourages a fun working environment and places our customers at the very heart of everything we do.

If you are keen to become part of our exciting future then we would love to hear from you. In addition to the very genuine development opportunities we provide we also offer a generous reward and benefits package.

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